Our customer care team would absolutely love to assist you with any queries you may have. Our beautiful team will respond to your email within 24 - 48 hours during business hours 

info@kateford.com.au

Office hours are:

Monday - Friday: 9am - 5pm

All times are shown in AEST

You can always contact us via Facebook Messenger at the below widget button, the same timeframes apply for receiving responses from our Customer Service team

PR + MEDIA

Please direct all PR and media enquiries to TMC PR at the below details

hello@tmcpr.com.au

https://www.tmcpr.com.au/

WHOLESALE

Please direct all wholesale enquiries to Watson Agency at the below details

taylah@watsonagency.com.au

https://watsonagency.com.au

STOCKISTS & RETAILERS

For a list of all our stockists and retailers, please visit Retailers or email info@kateford.com.au for specific stock enquires in your nearby town

RETURNS

For all returns, please ensure you read our Terms and Conditions as well as our Return Policy prior to emailing or sending your return back to us. Please ensure you are sending your returns form to our email address below to confirm your return can be accepted before sending it back to the below address as any returns sent without confirmation, will unfortunately be returned to sender.

returns@kateford.com.au

KATE FORD PTY LTD

PO BOX 5016,

LYNEHAM, ACT,

2602, AUSTRALIA