Contact Us

Our customer care team would love to assist you with any queries you may have at customercare@kateford.com.au. Our team will respond to your email within 24 - 48 hours during business hours Monday - Friday 9am - 5pm (AEST).

Press and Marketing

Please direct all PR and Marketing enquiries to pr@kateford.com.au 

Wholesale

Please direct all wholesale enquiries to wholesale@kateford.com.au

NOTE - we no longer offer wholesale in Australia

Stockists

For a list of all our stockists, please visit our store locator 

Returns & Shipping

For all returns and shipping enquiries, please ensure you read our Shipping Policy as well as our Return Policy prior to emailing or sending your return back to us. If you still need further assistance with your return, please email returns@kateford.com.au