Privacy Statement

  1. We value and are committed to the protection and transparent management of your personal information.
  2. So that we can fulfil your Order/s, We will need to collect certain personal information from you via the Website. We may also collect personal information from You via our social media accounts.
  3. We agree to take reasonable steps to protect your personal information submitted to us via the Website or our social media accounts in accordance with clauses 26, 27 and 28 of these Terms.
  4. We use personal information that we collect from you via the Website (or our social media accounts) as follows:
    • to process returns; and
    • to provide personalised customer service support.

Please note that this is not an exhaustive list.

  1. All information that We collect from You via the Website and our social media accounts is used strictly for the purposes of identifying your Order/s, providing you with applicable direct marketing information regarding our goods and services and personalising your shopping experience with Us.
  2. We may share your personal information with our advertising partners for the sole purpose of understanding your interests and preferences so that we can deliver more relevant advertisements and promotional messages to you.
  3. We use cookies to allow you to login to your account and add items to your shopping cart for purchase. Cookies enable us to provide you with a more personalised shopping experience by displaying products that interest you.

Intellectual Property

  1. KATE FORD is a trade mark of Kate Ford Pty Ltd. Other product and company names displayed on the Website may also be trade marks of their respective owners.
  2. We are the exclusive owner of, or otherwise have a licence to use, all images, videos, literary works, designs, source code and data, and any other copyright matter contained in the Website (Content). You may download, view, copy and print any Content for personal, informational and non-commercial purposes only. All other uses are strictly prohibited.
  3. While you may browse or print the Content for non-commercial, personal or internal business use, you must obtain our prior written permission if you would like to use, copy or reproduce any part of this Website or the Content for any other purpose.

Third Party Links

  1. The Website may include links to third party websites, over which We have no control. Such links do not indicate, expressly or impliedly, any endorsement by Us of the third party website or the products and services provided thereon. You agree that We are not responsible for the availability of, and content provided on, third party websites. We make no representations or warranties as to, and accept no responsibility for, the accuracy of information on third party sites, or that third party sites will be virus free.

Limitation of Liability

  1. Subject always to clause 12 of these Terms, and without overriding any Consumer Guarantees, and to only to the extent permitted by law, Kate Ford:
    • does not make any representations, warranties or guarantees in relation to the supply of goods and services by Kate Ford via the Website; and
    • hereby disclaims all liability in connection with any loss and/or damage arising out of or in connection with any use of, or reliance on, the Website.


  1. You agree to indemnify and hold Kate Ford (and its officers, employees and other representatives) harmless from all loss and any claims (on a full indemnity basis) suffered by you due to or arising out of, or in any way, connected to you breaching the Terms.

Governing Law

  1. The Terms are governed by and are to be construed in accordance with the laws of the State of New South Wales, Australia and you agree that the courts of the State of New South Wales, Australia shall exclusively adjudicate over any dispute in relation to these Terms.
  2. This Website may be accessed from outside Australia. We make no representation that the Content available through this Website complies with the laws (including intellectual property laws) of any country outside Australia.  If you access this Website from outside Australia, you do so at your own risk and you are responsible for ensuring compliance with all laws in the place where you are located.

Payment Security

On Kate Ford eBoutique, every purchase is made with maximum security thanks to the use of The Payment Card Industry Data Security Standard (PCI DSS) which is a security standard for organisations that handle credit and debit card information and the implementation of the most advanced encryption services (SSL). We only use protected connections, as demonstrated by the "https" URL prefix and the lock symbol that appears in the browser's address bar.

Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.